What our members have to say...
Crème de La Crème Cruise Program
In addition to the award-winning direct mail, effective Internet Marketing, profit sharing checks, conference border connections, and our custom built website … the Ensemble team is never too busy to respond and ensure that we have what we need. But the crème de la crème is the Cruise Program: The number of hosted cruises and the amenities are the best in the industry.
Jerry Davis, CTC, President
Alice Travel
Fairfield, NJ, USA
Why Do I STAY A Member?
That is the real question, with so many proposals to move. Leadership first and foremost: not only is Ensemble a leader in the industry, but also its people provide great leadership to the members. The network of entrepreneurs involved in the travel business. The entrepreneurial spirit of the Ensemble team. The Ensemble on Location program giving us worldwide reach and a competitive advantage. The magazine, the member focus, and the e- everything!”
David Biltek, MCC
V The Vacation Store
Grande Prairie, AB, Canada
david@vthevacationstore.com
Great client retention tools
The print and internet marketing departments deliver professional, complete, easy to use marketing tools. I love Ensemble's Marketing Programs such as Weddings & Honeymoons and the South Pacific Specialist Program, which make Ensemble a leader in the field and very respected in our industry. The support team is very professional and provides excellent service. I feel very confident about the relationship Northstar Travel has with Ensemble and know we will strengthen our relationship in years to come.
Mike Snider, CTC, ACC, President
Northstar Travel & Associates
Kitchener, ON, Canada
On Location Secret Weapon
Our agents love the Ensemble On Location program. The special attention, customized travel experience and the WOW factor all contribute to the agent's indispensability to their clients. At the same time, the Ensemble On Location program enables them to achieve a much higher margin on the entire sale. Ensemble On Location is truly our exclusive “secret weapon!”
Susan Bales
GO Travel
Longwood, FL, USA
susan@gotravelorlando.com
Constant Quest for Improvement
After scouting the different consortium options, I chose Ensemble because it seemed to have the most professional reputation and the closest synergies with my business model. As a member of the Programming Committee. I see the constant quest to make improvements for the members. It's exciting to watch the initiatives we discuss actually brought to fruition. The Ensemble Team works cohesively and tirelessly for the betterment of the organization. The proof is in the pudding at our Conferences, retreats and training sessions, where we can mix fun with some very serious owner/manager one-on-ones. We help one another with our respective businesses and get the opportunity to share our best practices and individual successes.
Joanne Thachuk
Travel Sensations Downtown
Toronto, ON ,Canada
joanne@travelsensations.com
The name Ensemble really says it all
As travel consultants partnered with the best consortium, customers, and suppliers we become a true Ensemble - demonstrating that together we are more powerful as a team than as individual components. Ensemble treats everyone involved in our organization with professional courtesy, kindness and respect. They are standouts in this regard and make us proud to be affiliated with them. "Ensemble Travel Group is our consortium of choice because they are the best marketing and technology partner in the industry.
Robert Romano, CTC
Fugazi Travel Agency, Inc.
San Francisco, CA, USA
rromano@fugazitravel.com
Ensemble Opens Doors
We are a member of Ensemble Travel Group for a variety of reasons, not least of which is that Ensemble opens doors. The preferred partner line-up is not just an endless list of faceless vendors. It's a well-researched and commendable portfolio that you can have confidence in. In addition, the Ensemble team has been focusing more intensely on education and that has been very valuable, especially at the consultant level. Marketing is another highlight. All in all, we are in one very big industry, trying to make a splash and put ourselves in the forefront of our clients'minds. Ensemble has the highly competent and competitive team to help us do this.
Shelley Good, CEO
CruisePlus Management Ltd.
Lantzville, BC, Canada
shelley@cruiseplus.ca
Joining Ensemble was the best thing I have done for my business!
The marketing materials that Ensemble sends to our clients project luxury, value, and service as the professional image of our agency. The Ensemble technology makes our job so much easier at a price we can afford. Through the suppliers and Ensemble On Location partners, we are able to offer our clients a travel experience they cannot get elsewhere. The networking with members and the instant help from the staff are simply invaluable. And finally, the low annual fees we do pay for these exceptional products and services are offset by the membership bonus we receive at the end of the year. In short, our membership with Ensemble is a win-win!
Mary Ann Strasheim, ACC- IATA
Custom Cruises & Travel
Omaha, NE, USA
mas@ccruises.com
Moving forward faster than our competition
I can't say enough good things about being a member of Ensemble. It has kept our agency FOCUSED. Selling preferred suppliers means not only that we can beat competitors' prices, but also that we can include value-added amenities: All of that equates to closing a sale. The specialty programs such as Bon Vivant and Weddings and Honeymoons, along with the Ensemble Magazine, give our agency all the right marketing tools we need to project a professional image.
To produce items like these as a single agency would be too costly to consider. Being part of Ensemble Travel Group saves us so much time because we don't have to keep re-creating the “marketing wheel”. Instead, we just keep moving forward faster than our competition in this fast-paced and ever-changing business.
Margaret Biddlecombe, ACC
TravelTST.ca
Richmond, BC, Canada
margaret@traveltst.ca
Business Relationship that Benefits our Customers
Everyone knows there is strength in numbers. In our case, this means our membership in Ensemble Travel – a $1 billion international organization of 900 travel firms in Canada and the U.S.A. Fraser & Hoyt Travel believes in building strong relationships with our customers by providing products and services that save them money, provide unique travel experiences and terrific value-for-money spent.
Through our affiliation with Ensemble Travel we are able to do just that. We can provide a host of products and services to our customers that cannot be found anywhere else. Take our cruise program for example, that gives free upgrades, onboard ship credits, free gifts and prices competitive with any found in the industry. We look after clients at their ports of call too with exclusive shore excursions and for those looking for even more personal attention, we offer delightful escorted cruises to destinations around the world. Customers seeking something different can take advantage of our Ensemble programs for Honeymooners and Culinary Travel aficionados with exclusive trips not to mention exclusive Inspired Journeys and Villa Vacations. Imagine being able to arrange that trip of a lifetime and include our unique “On-Location” guides that gives customers access to travel arrangements from experts at their destination. Now who else can do that but an Ensemble Travel member.
Being an Ensemble agency means we have the opportunity for our consultants to continue on their lifelong path of learning and upgrade of their skills and knowledge. We educate our customers with our Ensemble Vacations Magazine. Published three times annually and distributed free of charge this beautiful publication provides in-depth information on a host of destinations and holidays around the world, not to mention the special offers in each issue. In the travel business, knowledge is essential to guaranteeing that customers receive what they truly want – a memorable holiday.
Fraser & Hoyt Travel is a long-term member of the Ensemble Travel organization, strengthening our relationship with customers and helping us continue our 50 years of success.
Catherine De Sua Branson, Vice President
Fraser & Hoyt Travel Management Ltd.
Halifax, NS, Canada (next line)
www.fhtravel.ca or www.fraserhoyt.com/travel
Nothing but excellence and professionalism!
Ensemble is a force composed of North American individuals passionate about the tourism industry, whether as members or as part of the management team of the consortium. Always focused on excellence and professionalism, Ensemble is constantly striving to see beyond. Whether through the Regional Training Oasis, the International Conference, the E-zine, the magazine, the specialized programs, the computer tools and especially the marketing program, Ensemble is the most professional group that we can find North America.
Ensemble has all the tools to make the owners of member travel agencies evolve in the industry in an informed and forward-thinking way.
Lyne Rose, President
VoyagesBergeron.com
Montreal, Quebec, Canada